01. OUR COMMITMENT
Carvision Pro is committed to ensuring that our website is accessible to everyone, including people with disabilities. We strive to comply with international accessibility standards to provide an inclusive digital experience.
02. ACCESSIBILITY STANDARDS
We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA issued by the World Wide Web Consortium (W3C). Compliance with these guidelines facilitates access and understanding of the website for people with visual, auditory, motor, or cognitive disabilities.
Additionally, we consider applicable legal requirements:
- United States: Title II of the Americans with Disabilities Act (ADA) and its DOJ-updated regulation for websites, which requires that all digital content of public services (and, as good practice, also commercial websites) comply with WCAG 2.1 Level AA, with a compliance deadline of April 26, 2027.
- Colombia: Law 1480 of 2011 (Consumer Statute) which guarantees the right to information for all consumers, including persons with disabilities, as well as national policies promoting digital accessibility in public and private services.
03. ACCESSIBILITY FEATURES IMPLEMENTED
Our website includes the following features to enhance accessibility:
- Alternative Text (Alt Text): All meaningful images include descriptive alternative text.
- Heading Structure: We use a proper hierarchical structure of headings (H1-H6) to facilitate navigation with screen readers.
- Color Contrast: We ensure sufficient color contrast between text and background.
- Keyboard Navigation: The website can be navigated entirely using only the keyboard (Tab, Enter, Space, and arrow keys).
- Descriptive Link Text: Links use clear language describing their destination.
- Screen Reader Compatibility: The website is semantically structured to be compatible with assistive technologies such as screen readers (NVDA, JAWS, VoiceOver).
04. LIMITATIONS AND CONTINUOUS EFFORT
Although we strive to achieve and maintain accessibility, some pages or sections of the site may not be fully accessible due to:
- Third-party content embedded on our site.
- Technical limitations of certain older technologies.
If you encounter any accessibility barriers, we would appreciate you informing us.
05. REPORTING ACCESSIBILITY ISSUES AND REQUESTING ASSISTANCE
If you have difficulty accessing any part of our website or need assistance, please contact us directly. You may also request that information be provided to you in an alternative accessible format (e.g., accessible PDF documents, written transcripts of videos).
Contact methods:
- Email: accessibility@carvisionpro.com
- Phone: [Customer service phone number]
- Contact Form on the website: Specify "Accessibility" in the subject line.
We will attempt to respond to your request within a maximum of 5 business days and resolve the reported issue as soon as possible.
06. CONTINUOUS IMPROVEMENT
Digital accessibility is an ongoing process. We conduct periodic accessibility audits (internal and with automated tools) and train our development and content team on accessibility best practices. We update this Policy as we implement new improvements.
07. APPLICABLE LAW AND NO WAIVER
Nothing in this Policy constitutes a waiver of Carvision Pro's legal obligations under the Americans with Disabilities Act (ADA), the Rehabilitation Act (Section 508), or other applicable laws of the U.S. and Colombia.